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Return to shopPrivacy Policy & Terms of Use
Effective Date: October 26, 2025
Extra Sauce LLC (“Extra Sauce,” “we,” “us,” or “our”) operates shopextrasauce.com (the “Site”). We respect your privacy and are committed to handling your information responsibly.
This Privacy Policy explains:
- What information we collect
- How we use and share it
- Your rights and choices
- How we protect your information
By using the Site, you agree to this Privacy Policy. If you do not agree, please do not use the Site. When we update this Policy, we’ll change the Effective Date. Your continued use of the Site after changes means you accept the updated Policy.
1. Information We Collect
a. Information you provide directly
Name; email; billing and shipping addresses; phone number (if provided); account login details (if you create an account); order history and preferences; messages and support requests; marketing preferences (email/SMS).
b. Information collected automatically
IP address and approximate location; device and browser info; operating system; pages viewed; referring/exit pages; time on page; clickstream data; error logs. We collect this via cookies and similar technologies.
c. Information from third parties
- Payment processors (e.g., Stripe, PayPal, Shop Pay, Afterpay, Klarna): transaction status and fraud signals (we do not receive full card numbers).
- Printing/fulfillment & shipping partners: production, tracking, and delivery status.
- Analytics/marketing platforms: performance metrics, campaign attribution (aggregate or pseudonymous).
2. How We Use Your Information
We use your information to:
- Process, fulfill, and deliver orders; provide customer support
- Send order confirmations, shipping updates, and other transactional messages
- Operate, maintain, personalize, and improve the Site and our services
- Run analytics; debug and prevent fraud/abuse; maintain security
- Send marketing communications (email/SMS) where permitted or with your consent (opt out any time)
- Comply with legal, tax, and regulatory obligations
We do not sell your personal information for money. Some states treat certain analytics/ads as a “sale” or “share”—see Your Privacy Rights below.
3) Payment Processing & Security
Payments are processed by third-party providers (e.g., Stripe, PayPal, Shop Pay, Afterpay, Klarna). We do not store full credit card numbers. We use encryption (SSL/TLS) during transmission and employ commercially reasonable safeguards; however, no method of transmission or storage is 100% secure. We may request additional verification to prevent fraud and reserve the right to cancel orders suspected of misuse.
4. Cookies & Tracking Technologies
We and our partners use cookies and similar tools to:
- Keep your session and cart working; remember preferences
- Measure traffic and performance; improve the Site
- (Where applicable) support advertising/retargeting
You can control cookies in your browser. Disabling some cookies may impact features (e.g., staying signed in or checkout). Where available, use our Cookie Preferences link in the footer to adjust optional cookies.
5) How We Share Information
We share information with service providers that help operate our business, including:
- Payment processors; printing/fulfillment; shipping carriers
- Email/SMS/marketing platforms; analytics; hosting; security and fraud prevention
Providers may only use information to perform services on our behalf and must protect it appropriately.
We may also share information:
- To comply with law, legal process, or government requests
- To protect the rights, property, or safety of Extra Sauce, our customers, or others
- In connection with a business transaction (e.g., merger, acquisition, or asset transfer)
6) Marketing & Communications
Email: If you opt in (or where permitted), we may send promotions. You can unsubscribe using the link in any marketing email.
SMS: If you opt in to text messages, you consent to receive automated marketing texts at the mobile number provided. Message & data rates may apply. Frequency varies. Reply STOP to opt out and HELP for help. Consent is not a condition of purchase.
7) Your Privacy Rights (U.S. State Laws)
Depending on your state (e.g., CA/CO/CT/UT/VA), you may have:
- Right to know/access certain details about personal information we process
- Right to correct inaccurate personal information
- Right to delete certain personal information (subject to legal exceptions)
- Right to opt out of “sale”/“sharing” or targeted advertising (for us, this relates to certain cookies/ads/analytics)
- Right to non-discrimination for exercising your rights
We do not sell your personal information for money. To manage optional cookies/ads, use Cookie Preferences in our footer and/or submit an opt-out request.
How to exercise your rights
Email privacy@shopextrasauce.com with:
- Your name and the email used on our Site
- The type of request (access, correction, deletion, opt-out)
We may take reasonable steps to verify your identity. If we deny a request, you may be able to appeal by replying to our decision email as permitted by your state law. California residents may designate an authorized agent, subject to verification.
8) Data Retention
We retain personal information as long as needed to provide services, fulfill transactions, comply with legal/tax/accounting obligations, resolve disputes, and enforce agreements. Retention periods vary by record type and applicable law.
9) Children’s Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided information, contact us so we can delete it.
10) User Content (Reviews, Comments, Social)
If you submit reviews, photos, or other content (“Comments”):
- Comments are generally not confidential.
- You grant Extra Sauce a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, publish, and display such Comments for marketing/promotional purposes, subject to applicable law.
- You are responsible for ensuring your Comments don’t violate rights or laws. We may remove or edit Comments at our discretion.
11) Do Not Track
Some browsers send “Do Not Track” (DNT) signals. Because there is no common industry standard, our Site does not respond to DNT signals. You can manage tracking via your Cookie Preferences and browser settings.
12) International Users
If you access the Site from outside the U.S., your information may be transferred to, stored, and processed in the United States, where data-protection laws may differ from those in your country.
13) Changes to This Privacy Policy
We may update this Policy from time to time. When we do, we’ll update the Effective Date at the top of this page. Your continued use of the Site after changes are posted means you accept the updated Policy.
14) Contact Information
Extra Sauce LLC (Wyoming, USA)
Support: support@shopextrasauce.com
Privacy & Legal: privacy@shopextrasauce.com
Website: https://shopextrasauce.com
Hours: Mon–Fri, 11:00 AM–7:00 PM ET / 10:00 AM–6:00 PM CT
We aim to respond within 24 hours on business days.