Shipping Policy

All products on shopextrasauce.com are made to order. Each item is produced after you place your order. Your estimated delivery time includes processing and transit.

1. Delivery Times

Estimated total delivery time is 4–7 business days, consisting of processing time plus shipping time after dispatch.

Delivery times are estimates and may vary during peak seasons, holidays, or carrier delays. Extra Sauce currently ships to U.S. addresses only.

2. Shipping Rates

Standard U.S. shipping rates are calculated by product type:

• Graphic tees: $5.99 for the first tee, plus $2.40 for each additional tee.
• Graphic hoodies: $9.49 for the first hoodie, plus $5.62 for each additional hoodie.
• Mixed carts: Shipping is calculated separately for tees and hoodies, then combined at checkout.

Free Shipping

Orders of $75 or more before tax and after discounts qualify for free standard U.S. shipping.

Available shipping costs are shown at checkout before you pay. The shipping charge shown at checkout is the final shipping cost for your order.

3. Tracking Notifications

Once your order has been produced and shipped, we’ll email you a shipping confirmation with a tracking link. Tracking updates may take 24–48 hours to appear after dispatch.

4. Damaged, Defective, or Misprinted Items

If your order arrives damaged, defective, or misprinted, contact support@shopextrasauce.com within 14 days of delivery. Include:

• Your order number
• A brief description of the issue
• Clear photos of the item and the outer packaging or label, if applicable

We’ll review your claim under our Return & Refund Policy. If approved, we may provide a replacement, refund, or store credit. If we ask you to return an item for an approved damage or defect claim, we’ll provide a prepaid return label.

5. Cancellations and Order Changes

Because items are made to order, production may begin soon after purchase. Email orders@shopextrasauce.com within 24 hours of placing your order to request a cancellation or change. If production or fulfillment has already started, we may not be able to make the requested change. Our Return & Refund Policy applies.

6. Lost or Missing Packages

Parcels are typically insured by the carrier up to the value stated by the courier. If tracking shows no movement for an extended period or the carrier declares your package lost, contact us. We’ll review the carrier’s investigation and available options.

If tracking shows “Delivered” but you haven’t received your package:

• Check with household members and neighbors, and contact your local post office.
• If you still can’t locate it, email support@shopextrasauce.com so we can help review options with the carrier.

7. Customer Service

For shipping questions or order issues, contact:

Extra Sauce Customer Support
support@shopextrasauce.com
Monday–Friday, 11:00 a.m.–7:00 p.m. ET / 10:00 a.m.–6:00 p.m. CT
We aim to reply within 24 hours on business days.